Refund policy

Last Updated: September 11, 2026

At Gifty Bazzar, we want our customers to have a smooth and satisfactory shopping experience. If you receive a damaged, defective, incorrect, or incomplete product, you can contact us for a return, replacement, or refund as applicable.

1. Return Period

Return requests must be submitted within 4 days of receiving your order.

Requests received after 4 days may not be accepted.

2. Eligible for Return

A product may be eligible for return if:

  • You received a damaged product.
  • You received a defective product.
  • You received a wrong product.
  • The product is missing parts or accessories.
  • The product received is significantly different from what was ordered.

3. Return Conditions

To be eligible for a return:

  • The product should be unused and in its original condition.
  • Original packaging, tags, accessories, and other items included with the order should be retained.
  • You may be required to provide clear photos or videos showing the issue with the product.

4. Non-Returnable Products

Returns may not be accepted for:

  • Products that have been used, damaged, or modified by the customer.
  • Products damaged due to improper handling or misuse.
  • Products without their original packaging or accessories.
  • Personalized or customized products, unless they are received damaged or defective.

5. How to Request a Return

To request a return, please contact us within 4 days of receiving your order.

Please provide:

  • Order ID
  • Customer name
  • Contact number
  • Reason for return
  • Photos/videos of the product and packaging, if applicable

Our team will review your request and provide further instructions.

6. Refund

Once the returned product is received and inspected, we will inform you whether your refund has been approved.

If approved, the refund will be processed through the applicable payment method.

Depending on your bank or payment provider, the refund may take 5–7 business days to reflect in your account.

7. Replacement

If you receive a damaged, defective, or incorrect product, we may provide a replacement, subject to product availability.

If the replacement is unavailable, a refund may be provided as applicable.

8. Return Shipping

If the return is due to a damaged, defective, or incorrect product received from us, we will arrange the return process as applicable.

For returns due to reasons not covered by this policy, additional shipping charges may apply or the return request may be declined.

9. Order Cancellation

Cancellation requests should be made as soon as possible after placing an order.

Once an order has been shipped, cancellation may not be possible.

10. Contact Us

For any questions regarding returns or refunds, please contact us:

Gifty Bazzar
Website: giftybazzar.com
Email: giftybazzar@gmail.com
Phone / WhatsApp: 7276253976